Hosting Customer Frequently Asked Questions

Frequently Asked Questions from Hosting Customers

 

For Apache hosting customers

 

  • Where are my Apache website files located?

    New apache hosting customers are configured with a document root located under the customer's home directory /h/username/www.website.ufl.edu/htdocs where www.website.ufl.edu is your website address.

    Older customers may still be configured with a document root located at /nerdc/www/<www.website.ufl.edu> where www.website.ufl.edu is your website address. You may have permissions to access more than one document root if you host multiple websites with us.

  • How do I upload files to my website?

    If you are using SSH or SFTP, you will find yourself in your home directory, /h/<username> after you login. To change directories using SSH, please refer to this help page from Red Hat that explains how to change directories using cd and other shell basics. If you are using SFTP or a graphical client like WinSCP, please refer to WinSCP's help page for navigating directories using WinSCP. No matter which tool you use, you should change to a directory of the form /nerdc/www/<www.website.ufl.edu> or /h/username/www.website.ufl.edu/htdocs (depending on the location of your document root), where www.website.ufl.edu is your website address. You may be able to change to /nerdc/www/ and browse if you are unsure of the exact directory name.

     

  • Navigating to my document root takes too many steps. Is there a shortcut?

    If you are using a graphical client like WinSCP, you can configure and save your initial remote directory. WinSCP will automatically place you into this directory when you connect. You may also create a symbolic link from your home directory to any of your document roots.

     

  • See Also: Apache Hosting Customer FAQ

For virtual machine hosting customers