Spam Scoring at smtp.ufl.edu
Overview
All messages that pass through smtp.ufl.edu are filtered and scored by a system that looks for characteristics of spam, phishing attempts, and other types of unsolicited bulk email.
Reporting problems / scoring
The end-user is responsible for discarding, or specially sorting messages with a high score. If a message marked by the system as SPAM in error, the user should forward the entire message (including the report) to <report-ham@ufl.edu>. If a message that the user thinks is SPAM is not marked as such, they should forward the message to <report-spam@ufl.edu>.
Please forward the exact message that was scored incorrectly to these reporting addresses. Simply telling us about the message won't help us correct the problem. We must have a copy of the actual message that resulted in the incorrect score. You will not receive a reply for every message you send unless you specifically open a CNS Remedy ticket.
How it works
As each email message is relayed through smtp.ufl.edu, it passes though a filtering system that runs different, specific tests. Each of these tests contributes to an overall SPAM score. The SPAM score, and a summary of the individual tests is placed in the headers of the message before it is sent to its destination.
More information
Questions or problems? Contact the CNS Support Desk at (352) 392-2061.