The Open Systems Group performs the system administration for UF's Pinnacle installation. Links:
CNS maintains billing and management for campus-wide telecommunications and networking services, including:
The infrastructure for this service is in the process of being moved to PAETEC's Pinnacle Communication Management Suite. This system change should be production sometime in summer 2005.
Open Systems and Applications co-manage the infrastructure that runs Pinnacle. Applications manages from the application layer to the users, Open Systems manages from the application layer to the hardware. The groups have some overlap in the operation of the database and closely coordinate on status and changes.
|Pinnacle System Files
||Eli Ben-Shoshan||OSG, Application Support Staff||OSG, Application Support
|Oracle Database Data
||Eli Ben-Shoshan||OSG Staff||OSG, Application Support, Telecommunications, Telecom customers