Notes on TELX presence

Introduction

In fall of 2005, CNS began leasing machine room space in Atlanta for positioning of offsite equipment. This document collects some data about the transition and details on our communications with TelX.

Contact information

Tech support:  telxtechsupport@telx.com

Access requests: access@telx.com

Shipping inquiries:  deliveries@telx.com

New orders, cross-connect: Anne White, 212-480-3300; order@telx.com
Customer relations: Lenora Avila, 212-480-3300 x2006; lavila@telx.com
Billing and Accounts-receivable: Susan Redhed 212-480-3300 ;
Operations contact: Scott Anderson, 212-480-3300 x7506; sanderson@telx.com
Operations contact: Tim Brown, 404-427-9958
Physical location phone number (IBM "location" number)

404-222-0195

Our Location

Our cage location is 008.M3, which will be the assignment I keep in my databases regarding your circuits.

Getting access to space

CNS employees with access to the space are: (10-2013) Rout, Burdette, Ben-Shoshan, Bothe, Moffat, Bevis, Sanders . These individuals can authorize other people to have access to the space.

Access is extended to people not on the list by mailing to telxtechsupport@telx.com.

Tell them we're UF/CNS, customer in space 008/M3 in 56 Marietta;  their tech support handles nationwide issues.

Sending things to the space

When we send materials to TelX, this is the address to use:

UF CNS
C/O TelxTechsupport
Telx Group Inc.
ColoProperties
56 Marietta Street
Atlanta, GA 30303

 

Last checked: 2010-02

 

Getting vendor personnel into the space

Send a message to 'access@telx.com', with body something like:

 

This is [your name ], representing UF/CNS, a customer in 56 Marietta, 008.M3.

We expect [tech name], from [company], to arrive to do some maintenance work on or about [date / time range].   Please admit them to our space.

 

 

 

Support information

IBM Customer number

0416872

This number applies to the following address:

UNIV FL BOARD OF TRUSTEES
8TH FLOOR
56 MARIETTA
ATLANTA GA 30303